Web Wonder Network – Website Designning and Revision Policy
Web Wonder Network aims to provide a streamlined and comprehensive service for website development, focusing on both e-commerce and informational websites. The following points detail the services included for each type of website, along with our policies on revisions, completion, and refunds to ensure clarity and satisfaction for our clients.
Services Included in E-commerce Website Packages:
Our e-commerce packages are designed to cover all essential and advanced features needed to launch and manage a functional online store. The package includes:
- Cloud Hosting (One Year): We provide secure cloud hosting for one year, ensuring your site runs efficiently and remains accessible.
- Domain Registration (If Applicable): If needed, we handle the domain registration process, including securing and setting up the domain for your site.
- Payment Gateway Integration: Seamless integration of a payment gateway to enable secure transactions for online shopping.
- Custom Website Design: We tailor the website’s design to your brand, ensuring a unique look and feel that aligns with your vision.
- Mobile-Responsive Design: All sites are optimized for mobile devices, making sure they display well across smartphones, tablets, and desktops.
- Basic SEO Optimization: We implement foundational SEO practices to help improve your website’s visibility on search engines.
- Google Analytics Integration: Tracking and analysis setup to help you understand site traffic and user behavior.
- Contact Form Integration: Easy-to-use contact forms to facilitate communication between your business and your customers.
- Social Media Integration: Links and integration for major platforms like Facebook, Twitter, and Instagram, helping you connect with a broader audience.
- Blog Setup and Integration: If you’d like to publish articles or updates, we include a blog feature to help you engage with your audience.
- E-commerce Integration: Full integration of e-commerce functionalities, including product listings, cart, checkout, and order management.
- SSL and HTTPS Security: We ensure your website is secure and trustworthy with SSL certificates and HTTPS protocols.
- Content Creation: Assistance with creating text, images, and videos for the website to make it informative and engaging.
- Image and Video Optimization: We optimize media files to ensure they load quickly without compromising quality.
- Responsive Testing: Thorough testing across various devices and screen sizes to ensure a consistent user experience.
- Load Time Optimization: We work on minimizing load times for a fast, responsive browsing experience.
- Search Engine Submission: Submission of your site to major search engines like Google to get it indexed faster.
- Training and Support: Post-completion training to familiarize you with site management tools, and ongoing support following the final payment.
Services Included in Informational Website Packages:
For informational websites, the focus is on delivering key business information without the e-commerce functionalities. The package includes:
- Core services like hosting, custom design, mobile responsiveness, basic SEO, Google Analytics, contact forms, social media integration, SSL security, content creation, and media optimization.
- E-commerce features (such as payment integration, product listings, and order management) are not included in informational websites.
Website Completion and Revision Policy
To ensure a smooth and satisfying project completion, we have a clear policy for revisions and changes to the website during development:
- Major Layout Changes: The package includes two major layout changes (e.g., significant structural changes to the layout or theme). Any additional major layout modifications requested beyond these two will incur additional charges, discussed and agreed upon before implementation.
- Minor Changes: Minor adjustments (such as text edits, colour adjustments, address & contact change, photo change, text change or minor tweaks) can be made multiple times. These changes are permitted within the first 15 days after the website’s initial setup. This timeframe allows for final adjustments before launching the site.
- Training and Support: Once the final payment is made, we provide a training session on managing the website’s content and features, ensuring that you are well-prepared to operate the site independently.
- No Refund Policy: After website design is complete, if the client chooses not to accept the website, no refunds will be granted. This policy is in place to protect the time and resources invested in the project. We encourage open communication throughout the development process to ensure the website meets your expectations.
Summary
This policy framework is designed to provide a transparent, efficient, and collaborative approach to website development. By establishing these clear guidelines, Web Wonder Network aims to deliver high-quality websites while ensuring that clients have a smooth experience from start to finish. If any questions or clarifications are needed, our team is always available to assist you.